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GEICO Complaint - GEICO got my license SUSPENDED after paying policy in full! - Auto Insurance Policy
GEICO Complaint

GEICO Complaint

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GEICO got my license SUSPENDED after paying policy in full! - Auto Insurance Policy


On 7/8/14 I switched from driver's insurance to auto insurance when I bought another car. I paid the policy in full that day. GEICO sent notification to DMV that I cancelled my drivers insurance but failed to send them proof that I switched to auto insurance and refile my SR22 because of insurance lapse in the past. DMV suspended my license the same day (7/8/14) because they said GEICO only let them know that I had cancelled my driver's policy. Mind you, the policy was also paid IN FULL. After contacting GEICO many times, they keep trying to tell me that they have resent proof multiple times. DMV says they are receiving NOTHING from GEICO except the notice of cancellation of driver's insurance. I have called and asked for the SR22 department myself and GEICO said "Sorry, that is an administrative department, they don't talk to customers." The GEICO rep also then told me "And I also have to let you know, if YOU don't have this fixed in the next 20 days and send us a copy of your driver record showing you license is active, then we (by law) will have to cancel your auto policy with us." I WOULDN'T BE IN THIS SITUATION IN THE FIRST PLACE IF GEICO HAD FILED THE RIGHT PAPERWORK AND DONE THEIR JOB CORRECTLY! Now they are telling me to get it fixed or they will cancel the policy that I paid IN FULL the same day they had my license suspended! WHY DO I HAVE TO FIX THIS? I have tried to fix it, I have tried going to DMV with my policy and id cards proving that the policy was switched, paid in full, and active on that day. DMV told me that the proof with SR22 has to come directly from GEICO, they can't take my paperwork. When I tell GEICO this..."Sorry we have resent it multiple times, there is nothing more we can do."

So, I have a new car I can't drive and an auto insurance policy I can't use that I have already paid for.......AND no license!!!!!!!!!!!!!!

Legally I have done everything I was suppose to maintain my license to prevent this, and GEICO tells me to fix it!

I still don't have my license...


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